ANSWER
Seamlessly manage user-generated content
across social networks

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MANAGE YOUR COMMUNITIES’ CONVERSATIONS AS A TEAM

A comprehensive set of conversation management tools, from real-time content alerting, task creation and management as well as a centralised moderation access through a real time newsfeed.

Leverage NukeSuite’s Answer module to make content moderation easier across both marketing (local and global) and customer service teams.

CUSTOMISED ALERTS

Create custom keyword-based alerts across all pages (Facebook, Twitter, Instagram, YouTube, Google+)

AUTOMATIC MODERATION

Create automated moderation rules based on user actions and keywords for each social account

TASK ASSIGNEMENT

Assign content moderation of user comments to team members - with deadline, priority level and notes for internal use

REAL TIME NEWSFEED

Access all social network content through a centralised and personalised newsfeed

USER HISTORY

Visualise each fan profile and conversation history on any given social account

SOCIAL INBOX

Answer and manage all private messages sent by fans across all social accounts

UNIQUE INTERFACE

Manage and moderate all social user-generated-content through a single interface

TASK MANAGEMENT

Access all existing tasks status at anytime and modify settings at will (assignee, deadline, priority, etc...)

BLACKLIST & GREYLIST

Select pre or post-publication moderation through black and grey lists settings

COMMENT MANAGEMENT

Manage all fan-generated comments through our universal newsfeed

ADD MENTIONS

Add mentions to any of your replies across all social accounts - Facebook, Twitter, etc.

LIKE OR FAVOURITE

Highlight fan-generated content by liking directly from the newsfeed

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