A tool to track content performance
and identify key profiles

Create social KPI reports and integrate profiles into CRM strategy

Measure social KPIs and export reports

Track user engagement across all social platforms

  • Monitor KPIs to better follow your ROI
  • Create your own personalised reports and automated exports (PDF, XLS)
  • Integrate external analytics dashboard through APIs

Analyze content performance in real time

Improve content strategy through real time analytics

  • Learn which content type performs best: text, links, images, video
  • Identify best-performing categories via smart tagging system
  • Measure impact of outgoing social traffic

Leverage Social Data to increase consumer knowledge

Clearer understanding of fan behavior through the user profile management tool

  • Access each consolidated fan profile (Social ID algorithm)
  • Store all user interaction/scoring history and identify key influencers
  • Optimize how you capture user profiles with our Social Connect solution

Creation a personal Social CRM program

Powerful tools to develop a personalized Social CRM strategy

  • Define scoring parameters for all social interaction
  • Create user segments vs. interests, demographics to be re-activate
  • Connect profiles and collected social data to your CRM ecosystem (APIs library)