A tool to track content performance
and identify key profiles

Create social KPI reports and integrate profiles into CRM strategy

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Measure social KPIs and export reports

Track user engagement across all social platforms

  • Monitor KPIs to better follow your ROI
  • Create your own personalised reports and automated exports (PDF, XLS)
  • Integrate external analytics dashboard through APIs

Analyze content performance in real time

Improve content strategy through real time analytics

  • Learn which content type performs best: text, links, images, video
  • Identify best-performing categories via smart tagging system
  • Measure impact of outgoing social traffic

Leverage Social Data to increase consumer knowledge

Clearer understanding of fan behavior through the user profile management tool

  • Access each consolidated fan profile (Social ID algorithm)
  • Store all user interaction/scoring history and identify key influencers
  • Optimize how you capture user profiles with our Social Connect solution

Creation a personal Social CRM program

Powerful tools to develop a personalized Social CRM strategy

  • Define scoring parameters for all social interaction
  • Create user segments vs. interests, demographics to be re-activate
  • Connect profiles and collected social data to your CRM ecosystem (APIs library)

Want to grow your social?

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